Make sure that the solar panel is not sheltered from the sun. Then it will work normally as soon as the sunshine is enough. Solar powered pool fountain pump is driven directly by the sunshine, so it will work continuously only when the sunlight is enough.Pump height will be affected by weather, seasons, places, etc. It's better to remove the film which cover the solar panel before using. Don't make the pump work without water for a long time, or its lifespan will be shortened. This solar fountain pump kit comes with NO power storage function, so it will work only when there is sunshine to provide solar power and will. Not work when there is no sunshine. Some larger products will be packaged separately.
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We understand the concerns and frustration you might have, and we will do our best to resolve the issues. Please give us the opportunity to resolve any problem. You will be greatly appreciated. We will surely solve the problem for you satisfactorily. This item is in the category "Garden & Patio\Ponds & Water Features\Outdoor Fountains".The seller is "passion-for-gardening" and is located in this country: GB. This item can be shipped to United Kingdom.